Privacy Policy

SPRING BLOOM BEVERAGES PRIVATE LIMITED – PRIVACY NOTICE

Last Updated: 30 July 2025

At Spring Bloom Beverages Pvt. Ltd. ("SBBPL", “we”, “our”, or “us”), we value the privacy of every customer who trusts us for 20-litre Zar water deliveries. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our 20L jar water service—whether online, by phone, or in person.

This policy is in full compliance with the Digital Personal Data Protection Act, 2023 (India) and related laws.

1. Scope

• This policy applies exclusively to individuals and businesses using our 20-litre jar water delivery service through:

• Our official website or mobile platforms

• Phone calls or WhatsApp orders

• Physical visits to our distribution offices

• Home or business delivery setups

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2. What Personal Data We Collect

• We may collect the following personal data from 20L Zar customers:

• Full Name

• Mobile Number

• Delivery Address (including pin code & landmarks)

• Email Address (optional)

• Order history and refill preferences

• Payment details (UPI, cash, or invoice data)

• Feedback, complaints, or support requests

We may also collect system data like:

• Device type (when ordering online)

• IP address

• Date and time of order

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3. How We Use This Data

• We use your information for:

• Delivering and managing your 20L Zar water orders

• Scheduling refills or subscription-based deliveries

• Confirming and processing payments

• Providing customer support

• Improving service quality and logistics

• Sending service reminders, offers, or updates (only with your consent)

• Complying with legal and tax regulations

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4. Data Retention

• We retain your information only as long as needed to:

• Maintain delivery records

• Resolve customer queries

• Meet billing, taxation, or legal obligations

• Data is securely deleted or anonymized when no longer required.

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5. Sharing of Your Data

• Your data may be shared only with:

• Delivery partners or authorized agents

• Internal service and billing teams

• Government bodies or courts when legally required

• We do not sell or rent your personal data to any third party.

6. Your Rights

• As a data principal under Indian law, you can:

• Request access to your personal data

• Ask for corrections or updates

• Request data deletion, where applicable

• Withdraw consent for marketing communication

• To exercise your rights, email us at support@springbeverage.com or contact our office directly.

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7. Security Practices

• We implement strict physical and digital security protocols to:

• Prevent unauthorized access to customer data

• Ensure safe payment handling

• Protect customer identity and delivery details

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8. Minors

Our 20L jar service is intended for adults (18+). If we learn a minor has provided data without guardian consent, it will be removed immediately.

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9. Contact Information

For privacy-related concerns, corrections, or complaints, contact:

Spring Bloom Beverages Private Limited

Registered Office:

Khata/Khesra No. 14/307, C/o Divakar Jha,

Vill – Mohna, Jhanjharpur,

Madhubani, Bihar – 847404, India

Email: support@springbeverage.com

Phone:7632021530

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Spring Bloom – Delivering Purity in Every 20 Litres.